Australia
REPAIR SERVICE
Keep your rowing equipment performing at its best with NK Australia’s repair and servicing.
We specialise in maintaining and restoring a full range of Nielsen Kellerman devices,
ensuring reliability when it matters most.
repairables
Repairable Units?
Our experienced technicians can diagnose, repair, and service a variety of NK units, including:
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CoxBox® GPS / CORE / Mini
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CoxBox (Older Style with removeable battery / dependent on model)
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SpeedCoach® GPS / OC / SUP
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Blue Ocean Megaphones
Non- Repairable Units?
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Any NK Wiring (Headsets / Boat wiring)
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Speakers
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SpeedCoach GOLD / RED / Legacy model
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XL SpeedCoach
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Interval 2000 Stopwatches
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StrokeCoach® Surgeacks
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Battery Pack
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Battery Charger
Our Services
Diagnostics
Comprehensive diagnostics to identify faults quickly
Updating Firmware
Firmware and performance checks (where applicable)
Maintenance Service
General servicing and cleaning to extend product lifespan
Audio Clarity
Audio repairs for CoxBox and megaphone clarity issues
Battery Replacement
Battery testing, replacement, and servicing
⚠️ Important Repair Information⚠️
Before sending your unit in, please note: We only repair units within Australian borders.
We are unable to service or repair overseas units.
All repairs require assessment before confirmation can be provided. A repair cannot be guaranteed until the unit has been physically inspected.
Units with severe impact damage, internal corrosion, or significant water/flood damage may be deemed beyond repair.
Repair timeframes are estimates only and may vary due to repair workload, parts availability, and shipping delays. Repairs are completed in the order received, and priority processing is not available.
Business Info
Location
206 Cowans Lane
Oxley Island, NSW, 2430, Australia
Opening Hours
(Excluding Public Holidays)
Monday
8:15AM - 5:00PM
Tuesday
8:15AM - 5:00PM
Wednesday
8:15AM - 5:00PM
Thursday
8:15AM - 5:00PM
Friday
8:15AM - 5:00PM
Saturday
CLOSED
Sunday
CLOSED
Contact
Phone: +61 2 6553 2473
Email: info@nk.com.au
HOW TO SEND REPAIRS
If you end up sending in your unit, please have our form or a note with your unit with your details.
Details include:
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Full Name
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Email Address
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Phone Number
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Return Address
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School/Club Association (if applicable)
Repair items can either be sent directly to our repair facility or dropped off at the Croker Oars tent during participating regattas.
Customers are responsible for ensuring items are securely packaged for transit. We recommend using a tracked shipping service, as
Nielsen Kellerman Australia cannot accept responsibility for items lost or damaged while in transit.
