Privacy Policy

Nielsen Kellerman Australia takes your privacy seriously and is committed to protecting your personal information. This policy explains how we collect, use and store information when you visit or make a purchase through our website.

Information we collect

We may collect the following information when you use our website:

Name
Phone number
Email address
Mailing address
Account login details
Purchase history
Communications and feedback
Product reviews or recommendations
We DO NOT store any payment information

We may also automatically collect technical information such as:

Internet Protocol (IP) address
Device and connection information
Page response times
Website interaction data
Browsing behaviour on our site

This information helps us improve website performance and customer experience

How your information is used

We collect information for the following purposes:

To provide and operate our services
To process purchases and transactions
To provide customer support and technical assistance
To communicate service updates or promotional information
To analyse website usage and improve our services
To comply with legal and regulatory requirements

Website hosting and data storage

Our website is hosted on the Wix.com platform, which provides the infrastructure that allows us to sell our products and services online. Your data may be stored through Wix.com’s secure data storage, databases and applications. Wix protects your information using secure servers and firewall protection. All payment gateways used by Wix comply with PCI-DSS security standards, ensuring secure handling of credit card information.

Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may collect anonymous usage data that helps us understand how visitors use the website. You can view cookie details by selecting the secure icon in your browser address bar.

Your Rights

You may request to access, correct or delete any personal information we hold about you. If you would like to withdraw consent for us to process your data, please contact us.

Contact Us

If you have questions about this policy or your personal information, please contact us:

Phone: +61 2 6553 2473

Email: info@nk.com.au

You may also contact us through our website contact page.

Our address is:

Nielsen Kellerman Australia

206 Cowans Lane

Oxley Island, NSW, 2430

Australia

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page so you are aware of what information we collect and how it is used.